Shipping and Payment

ELCON Smart Locks ships to all parts of the world. Therefore, shipping costs vary depending on the order value and destination country as follows:

For Austria 

Up to EUR 299.99, shipping costs EUR 12.50
From EUR 300.00, shipping costs EUR 0.00

For Germany

Up to EUR 299.99, shipping costs EUR 14.50
From EUR 300.00, shipping costs EUR 0.00

Within the EU

(Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus)

Up to EUR 499.99, shipping costs EUR 17.50
From EUR 500.00, shipping costs EUR 0.00

All other countries

For information on shipping costs, please contact us at info@elcon-smartlocks.eu

Frequently Asked Questions about Shipping

Which parcel service do you use?
Our parcels are delivered by DPD or DHL.

Where are the packages shipped from?
Our packages are shipped from our office in Austria.

What if my package is lost in transit?
We provide a tracking number for every order. If the package is lost in transit, we will of course send you a replacement.